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Oct 1, 2023

OCT7
REF: CHN-5398 - 5GN Planned Maintenance Notification - 08/10/2023 - DAY-2
CompletedMaintenance13 hours
  • Planned
    October 7, 2023 at 19:00UTC
    Planned
    October 7, 2023 at 19:00UTC

    Change Description: 5GN planned maintenance work. Change Ticket Number: CHN-5398 Change Start Time: 08/10/2023 – 06:00 AM AEDT. Change End Time: 08/10/2023 – 07:00 PM AEDT. Back-up Window Start: 14/10/2023 – 07:00 AM AEDT. Back-up Window End: 14/10/2023 – 01:00 PM AEDT Expected Impact: No Impact to Data Centre Services - Only restricted building access. Services Affected: Building access including the data centre will be restricted. Locations Affected: 530 Collins Street - Melbourne Data Centre (MDC) As part of the continuous improvement process, 530 Collins building management has scheduled a planned window to perform air circuit breaker(ACB) maintenance works. This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to the operational environment. During the maintenance window, access to the building and occupancy, including the Melbourne Data Centre (MDC), will be restricted and elevator services will be affected due to a loss of mechanical essential services. In the event of an emergency during the maintenance window, building security will grant access (Due to the nature of the work, there may be delays). For any emergency access request, please contact our DC operation team on 03 9616 1300. Should you have any questions or concerns regarding this upcoming maintenance, please contact our Change Management team at [email protected] or the Data Centre Operation team at [email protected].

OCT6
REF: CHN-5397 - 5GN Planned Maintenance Notification - 07/10/2023 - DAY-1
CompletedMaintenance13 hours
  • Planned
    October 6, 2023 at 19:00UTC
    Planned
    October 6, 2023 at 19:00UTC

    Change Description: 5GN planned maintenance work. Change Ticket Number: CHN-5397 Change Start Time: 07/10/2023– 06:00 AM AEDT. Change End Time: 07/10/2023 – 07:00 PM AEDT. Expected Impact: No Impact to Data Centre Services - Only restricted building access. Services Affected: Building access including the data centre will be restricted. Locations Affected: 530 Collins Street - Melbourne Data Centre (MDC) As part of the continuous improvement process, 530 Collins building management has scheduled a planned window to perform air circuit breaker(ACB) maintenance works. This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to the operational environment. During the maintenance window, access to the building and occupancy, including the Melbourne Data Centre (MDC), will be restricted and elevator services will be affected due to a loss of mechanical essential services. In the event of an emergency during the maintenance window, building security will grant access (Due to the nature of the work, there may be delays). For any emergency access request, please contact our DC operation team on 03 9616 1300. Should you have any questions or concerns regarding this upcoming maintenance, please contact our Change Management team at [email protected] or the Data Centre Operation team at [email protected].

Sep 1, 2023

No notices reported this month

Aug 1, 2023

AUG25
REF: CHN-5560 - 5GN Planned Maintenance Notification - 26/08/2023.
CompletedMaintenance5 hours
  • Planned
    August 25, 2023 at 21:00UTC
    Planned
    August 25, 2023 at 21:00UTC

    REF: CHN-5560 - 5GN Planned Maintenance Notification - 26/08/2023 Change Description: 5GN planned maintenance work. Change Ticket Number: CHN-5560 Change Start Time: 26/08/2023 07:00 AM AEST Change End Time: 26/08/2023 12:00 PM AEST Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - services connected to 5GN North Sydney Data Centre (NSDC) Locations Affected: 5GN North Sydney Data Centre (NSDC) The North Sydney Data Centre (NSDC) building authority has scheduled maintenance work to install smart meters at 39 Herbert Street, St Leonards, NSW 2065. Due to the disconnection of the mains supply during the installation, the 5G Network team is taking advantage of the opportunity to execute generator load testing (Dark Site Test) at the North Sydney Data Centre (NSDC) at the same time as part of our comprehensive maintenance program. During the maintenance window, 5GN North Sydney Data Centre (NSDC) services will experience hazardous conditions for up to 3 hours. This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to your operational environment. This activity includes simulating a mains failure while the mains are still healthy which will bring the generator online. Once the site is stable EPG (Emergency Power Generator) supply, the building authority will disconnect the main supply and 5GN team will perform various maintenance inspection. The local building authority work will be verified for the completion before returning the site to the mains utility supply. During the maintenance window, our DC Facility Management team and specialist vendors will be onsite to supervise and monitor the health of services. Should you have any questions or concerns regarding this upcoming maintenance, please contact our Change Management team at [email protected] or technical support team via support channel.

  • In progress
    August 23, 2023 at 00:43UTC
    In progress
    August 23, 2023 at 00:43UTC

    Dear customer, Change Description: 5GN planned maintenance work cancellation Change Ticket Number: CHN-5560 Change Start Time: 26/08/2023 07:00 AM AEST Change End Time: 26/08/2023 12:00 PM AEST Locations : 5GN North Sydney Data Centre (NSDC) The North Sydney Data Centre (NSDC) building authority has cancelled the scheduled maintenance window to install smart meters at 39 Herbert Street, St Leonards, NSW 2065. Should you have any questions or concerns regarding this upcoming maintenance, please contact our Change Management team at [email protected] or technical support team via support channel.

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