5G Networks Status Page - REF: CHN-5560 - 5GN Planned Maintenance Notification - 26/08/2023. – Maintenance details

REF: CHN-5560 - 5GN Planned Maintenance Notification - 26/08/2023 Change Description: 5GN planned maintenance work. Change Ticket Number: CHN-5560 Change Start Time: 26/08/2023 07:00 AM AEST Change End Time: 26/08/2023 12:00 PM AEST Expected Impact: No Impact – Hazard Condition Only Services Affected: Hazard condition - services connected to 5GN North Sydney Data Centre (NSDC) Locations Affected: 5GN North Sydney Data Centre (NSDC) The North Sydney Data Centre (NSDC) building authority has scheduled maintenance work to install smart meters at 39 Herbert Street, St Leonards, NSW 2065. Due to the disconnection of the mains supply during the installation, the 5G Network team is taking advantage of the opportunity to execute generator load testing (Dark Site Test) at the North Sydney Data Centre (NSDC) at the same time as part of our comprehensive maintenance program. During the maintenance window, 5GN North Sydney Data Centre (NSDC) services will experience hazardous conditions for up to 3 hours. This activity has been planned to ensure the highest operational standards are maintained and to minimize the risk of disruption to your operational environment. This activity includes simulating a mains failure while the mains are still healthy which will bring the generator online. Once the site is stable EPG (Emergency Power Generator) supply, the building authority will disconnect the main supply and 5GN team will perform various maintenance inspection. The local building authority work will be verified for the completion before returning the site to the mains utility supply. During the maintenance window, our DC Facility Management team and specialist vendors will be onsite to supervise and monitor the health of services. Should you have any questions or concerns regarding this upcoming maintenance, please contact our Change Management team at [email protected] or technical support team via support channel.