5G Networks Status Page - Notice history

All systems operational

Notice history

Jun 1, 2024

No notices reported this month

May 1, 2024

No notices reported this month

Apr 1, 2024

North Sydney Data Center Suspected AC Mains Outage | INC-237685
  • Resolved
    Resolved

    We would like to advise our customers that the AC mains supply disruption caused by recent heavy rain and storms at our North Sydney data centre has been resolved. If you have issues with your service, please do not hesitate to contact our support team. Our apologies for the inconvenience that this may have caused.

  • Investigating
    Investigating

    We would like to inform our customers of an ongoing issue affecting our North Sydney data centre as a result of recent severe rain and storm conditions. Our North Sydney facility has experienced a potential AC mains supply outage, which may pose a risk to affected customers while the data centre runs on generators. Our engineering team is investigating the situation with urgency. We apologise for any inconvenience this may cause, and we assure you that we will keep you informed of our progress.

North Sydney Data Center Suspected AC Mains Outage | INC-237685
  • Resolved
    Resolved

    We would like to inform our customers that the North Sydney Data Centre AC Mains Outage, which was causing hazardous conditions, is now resolved. No further disruptions are expected. If you continue to experience problems with your service, please do not hesitate to contact our support team. We sincerely apologise for any inconvenience this may have caused.

  • Investigating
    Investigating

    We would like to inform our customers about an incident that is currently affecting our North Sydney data centre as a result of recent rain and storm activity. Our North Sydney data centre suspects an AC mains supply outage, and customers who are affected may encounter a hazard while the data centre is powered by a generator. Our engineers are conducting an urgent investigation into the incident. We apologise for any inconvenience this may cause, and we will continue to provide progress updates. Next update: 06/04/2024 14:00 PM AEDT

Apr 1, 2024 to Jun 1, 2024

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